To continue providing affordable and efficient shipping, im体育® has automated how we verify postage on Click-N-Ship® 和PC邮资® 包装标签. 下面, we detail our 自动包验证 (APV) process and offer some tips to help you improve your shipping process and correctly calculate postage to ensure you're not overpaying or underpaying.
im体育 rounds up to either the next pound (lb) or ounce (oz). For example, if your package weighs 3 lbs 5 oz, it would be charged at the 4 lb-rate. If you have an item for shipping by First-Class Package® 7重的服务.3盎司，必须以8盎司速率充电. This applies to all mail classes—domestic and international.
For example、一流的 Package 服务 can only be used for packages under 15.999 oz; anything over the weight limit must be shipped with 优先邮件® 服务. Domestic Regional Rate Boxes A and B have 15 and 20 lbs limits respectively.
Measure the length, 宽度, and height of the package. Dimensional (DIM) weight may also apply to your packaging. DIM weight is determined by multiplying a package's length, 宽度, and height and applying a volumetric divisor.1 DIM weight = Length x Width x Height ÷ 166.
im体育 provides a wide range of shipping options to help you meet your mailing needs. Make sure that the label you are using matches the packaging. For example, if you are using a Flat Rate Box, you should also use a Flat Rate label. Anything shipped in 优先邮件 packaging requires a 优先邮件 label. Also, ensure you place the label on the long side of the box. Labels should not wrap over the ends or edges, and all barcodes should face up in the same direction.
如果你正在使用电脑邮资软件, verify that the origin address (or "sent from") is up to date before printing the label. 请注意，im体育按区域收费. 获取您的邮政编码的区域图表™ 使用邮政计算器.
im体育 invested in new APV technologies that automatically detect and correct certain package postage overpayments or underpayments.
How does APV improve the package verification process?
APV catches certain instances of postage discrepancies during processing and credits or debits the shippers directly. This allows im体育 to rely less on the slower, manual postage-due verification process. 在手动过程中, mail with a postage discrepancy is either returned to the sender for correction or delivered to its destination, in which case the recipient must pay the postage due. 这个过程可能会延迟发货, and/or the recipient may unexpectedly have to pay extra postage, which erodes the quality of the customer experience. Some mail that is not paid properly and is not detected by APV may be manually processed for postage due.
Implementing APV has ensured we can maintain the most 和petitive and economical shipping prices for our customers.
Which platform entities has im体育 implemented APV on?
im体育 has implemented APV across Click-N-Ship 和PC邮资 platforms entities of Endicia, 邮票.和, Pitney Bowes, eBay, PayPal, and EasyPost.
If im体育 finds discrepancies between postage-paid and postage-owed, you will be notified through your Click-N-Ship or PC Postage vendor. Payment adjustments are facilitated through Click-N-Ship 和PC邮资 platforms.
im体育 extensively tests the state-of-the-art APV mail processing network. We routinely calibrate the equipment to ensure we capture the most accurate information to streamline your shipping experience.
If you have questions about your notice or APV, please email verifypostagehelp@usps.-我. For any questions about your account or billing, please contact your PC Postage provider directly.
Generally, if the package characteristics (e.g.、重量、尺寸、区域等.) that the sender inputs when generating the Click-N-Ship or PC Postage label do not match the actual characteristics of the package, im体育 processing equipment will discover and note the discrepancy. The most 和mon instances that result in a different price include:
- Service on label does not match packaging (e.g.、一流的™ labels cannot be used with 优先邮件 or 优先邮件快递® 包装材料)
You have 60 days from the date of the notification to file a dispute for a given transaction.
Most responses can be expected in 2-5 business days, and at most, 15 business days. The status of your dispute claim is available from your PC Postage provider and may be updated daily.
If your dispute is upheld, you may be due a refund. All payments are processed by your PC Postage provider on behalf of im体育, so please reach out to your PC Postage provider directly for questions regarding billing or your account.
Where can I find answers to my additional questions?
For more frequently asked questions, please see our resource on PostalPro.